MORE INFORMATION ABOUT THE DELIVERY OF YOUR ORDER
HOW MUCH DOES SHIPPING COST?
For all orders shipped in the UK, FREE shipping over £50 - please keep in mind that there may be a surcharge for outlying areas in the UK.
Once you have entered your postal code on the check out page, you will see which courier will be used and if there is a surcharge for your area. For more information, here is the breakdown of Postal codes:DHL ShippingParcel Force Shipping
WHO DELIVERS MY ORDER?
Your order will be delivered by either DHL or Parcel Force, this depends on the size of your order and products ordered.
HOW WILL MY ORDER BE DELIVERED?
When your order is ready for shipment, our courier will pick it up from our main warehouse in the UK.
You will receive a shipping confirmation with a track & trace link via email. With the link you can see on what day and at what time your order will be delivered.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
The standard delivery time is between 1-3* working days. You will see this information on the check out page depending on what you have purchased and where it needs to be delivered.
During festive periods or busy seasons, these times will more than likely increase without any notice, leave minimum 2 weeks ahead for delivery, especially over periods like Christmas.
Courier times are not guaranteed and shipping is non-refundable.
CAN I PLAN IN A DELIVERY TIME BEFORE?
It is not possible to schedule the delivery date. However, if you place an order before 14:00, your order will be dispatched the same day and delivered within 1-3* working days. If you place an order after 14:00, your order will be dispatched the following working day and delivered within 1-3* working days.
WHAT IF I MISS THE DELIVERY?
No problem, you will receive a notification card with a parcel reference number on it. You can find out where your parcel is using this number. To arrange a redelivery of your parcel(s), please follow the instructions on the card. You can also look at the tracking details on the courier website, sometimes more information can be found if you contact them directly.