Deliveries and returns COVID-19 situation
Our customer service team, warehouse and transport partners are working hard to ensure orders can still be placed and delivered to you while respecting all safety measures in place. Do you have a question about a product or do you need additional advice? Call us or email us and we will be happy to help you!
MORE INFORMATION ABOUT THE DELIVERY OF YOUR ORDER AT HOME
Delivery of your order usually requests a signature. Due to the current recommendations, the driver will skip this step but could in some cases ask for the 3 last digits of your ID. Please be prepared to have your ID at hand.
EXTENDED RETURN POLICY FROM 14 TO 30 DAYS
Recommendations being to stay home as much as possible, returning your order within 14 days might be challenging. We have therefore extended our return period to 30 days.